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Caterina Property Management S.L., in application of the current legislation on the protection of personal data, informs that the personal data collected through the forms on the website: www.caterina.house, are included in the specific automated files of users of Caterina Property Management S.L. services.
The collection and automated treatment of the personal data has as purpose the maintenance of the commercial relation and the performance of tasks of information, formation, advising and other activities of Caterina Property Management S.L.
These data will only be transferred to those entities that are necessary for the sole purpose of complying with the above purpose.
Caterina Property Management S.L. adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing the old LOPD, the new Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights (LOPDGDDD).
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: info@caterina.house or to the following address: Carrer De La Reina Cristina, 1 Local, C.P. 08003 – Barcelona (Barcelona).
The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating the changes to Caterina Property Management S.L.
Purpose of the processing of personal data:
For what purposes will we process your personal data?
At Caterina Property Management S.L., we will process your personal data collected through the website: www.caterina.house, for the following purposes:
We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.
The fields in these records must be filled in, and it will be impossible to carry out the purposes expressed if these data are not provided.
How long will the personal data collected be kept?
The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.
Legitimation:
The processing of your data is carried out on the following legal bases that legitimise it:
Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.
If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.
Recipients:
The data will not be communicated to any third party outside Caterina Property Management S.L., unless legally obliged to do so.
Data collected by users of the services
In cases where the user includes files with personal data on shared hosting servers, Caterina Property Management S.L. is not responsible for the user’s failure to comply with the RGPD.
Intellectual property rights www.caterina.house
Caterina Property Management S.L. owns all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website www.caterina.house and the services offered therein, as well as the programs necessary for its implementation and related information.
The reproduction, publication and/or use of the contents, in whole or in part, of the www.caterina.house website, other than for strictly private use, is not permitted without prior written consent.
Software Intellectual Property
The user must respect third party programs made available by Caterina Property Management S.L., even if they are free and/or publicly available.
Caterina Property Management S.L. has the necessary rights of exploitation and intellectual property of the software.
The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfilment of the contract, the user will need written authorisation from Caterina Property Management S.L., being forbidden the user to access, modify, visualize the configuration, structure and files of the servers property of Caterina Property Management S.L., assuming the civil and penal responsibility derived from any incidence that could be produced in the servers and security systems as a direct consequence of a negligent or malicious action on his part.
Intellectual property of hosted content
The use contrary to the legislation on intellectual property of the services provided by Caterina Property Management S.L. and, in particular, of: The use that is contrary to Spanish law or infringes the rights of third parties.
The publication or transmission of any content that, in the opinion of Caterina Property Management S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
Cracks, program serial numbers or any other content that infringes the intellectual property rights of third parties.
The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. The use of the domain’s mail server and email addresses for sending unsolicited bulk email.
The user has full responsibility for the content of his website, the transmitted and stored information, hypertext links, third party claims and legal actions in reference to intellectual property, third party rights and protection of minors. The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user will indemnify Caterina Property Management S.L. for the expenses that would generate the imputation of Caterina Property Management S.L. in any cause whose responsibility would be attributable to the user, including fees and expenses of legal defence, even in the case of a non-final judicial decision.
Protection of hosted information
Caterina Property Management S.L. makes backup copies of the contents hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as said data may have been deleted and/or modified during the period of time elapsed since the last backup.
The services offered, except for specific backup services, do not include the replacement of the contents preserved in the backups made by Caterina Property Management S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.
The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Caterina Property Management S.L..
Commercial communications
In application of the LSSI. Caterina Property Management S.L. will not send advertising or promotional communications by email or any other equivalent electronic means of communication that have not been previously requested or expressly authorised by the recipients of the same.
In the case of users with whom there is a previous contractual relationship, Caterina Property Management S.L. is authorised to send commercial communications concerning products or services of Caterina Property Management S.L. that are similar to those that were initially contracted with the customer.
In any case, the user, after proving his identity, may request not to receive more commercial information through the Customer Service channels.
ES
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Mail: residents@caterina.house
Telefono: +34 931 222 465
Red: CaterinaHouse
Contraseña: feelslikehome
No está permitido fumar dentro del edificio.
No se pueden dejar las llaves en la parte interior de la cerradura o perderlas. Se cargarán 150€ por la pérdida de ésta.
No se pueden pegar o colgar cosas en las paredes. Cualquier daño puede conllevar una penalización.
No se pueden hacer ruidos molestos e el edificio ni en el apartamento entre las 22 y las 8 de la mañana.
Invitar a personas sin previo aviso (máximo 2 personas).
No se pueden colgar toallas o prendas de vestir en los balcones. utiliza la secadora o el tendedero.
No se pueden hacer fiestas en el apartamento o en la azotea de tu edificio..
Infórmanos sobre cualquier daño. Incluyendo ropa de cama, toallas o la pérdida de la llave o tarjeta
Apaga el aire condicionado cuando no lo utilices. Así podremos evitar problemas de mantenimiento.
El horario de entrada comienza a las 15 hs. y se prolonga hasta las 19 hs. Puedes realizar self check-in en cualquier momento de manera gratuita.
Limpia la cafetera después de cada uso. De ésta manera podremos garantizar el buen funcionamiento de ésta.
Asegúrate que la puerta de tu apartamento y la puerta proncipal queden cerradas correctamente cada vez que sales o entras el edificio.
La hora de salida debe ser antes de las 11:00 hs. Sólo tienes que dejar las llaves sobre la mesa y cerrar la puerta tras de ti. Asegúrate de que todos los aparatos electrónicos, la luz y el aire estén desconectados para cuidar el planeta y las instalaciones.
¿Quieres pedir un paquete pero no sabes qué dirección
de entrega poner porque no estarás en casa?
¿Te sientes confuso con los electrodomésticos y todos esos botones te dejan hecho un lío? ¡Hay una solución sencilla! Pulsa el botón de los manuales de instrucciones que aparecen a continuación y tendrás más información sobre nuestros electrodomésticos. En caso de tener cualquier otra pregunta, no dudes en ponerte en contacto con nosotros.